OPEN INSTITUTIONS AND TRUST BUILDING: EXPERIENCES IN SPAIN

Abstract

In a context in which institutions seek to promote new democratic practices that involve citizens more actively, governance is presented as the main paradigm of social management and this paper reflects on: 1) the role of experimentation and hybrid spaces as a scenario propitious for co-creation, cooperation and collaboration between different actors; and 2) the potential of open government tools and citizen participation mechanisms to rebuild trust in administrations. Based on this approach, the study analyzes three innovative experiences at the local and regional levels in Spain whose purpose is to create a policy laboratory (Aragón), combat corruption (Valencia) and promote public dialogue (Madrid).